Shipping Policy
Last updated: January 2026
Free standard UK shipping on all orders over £50. All orders dispatched within 1–2 business days.
UK Shipping Rates
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Delivery | 3–5 business days | £3.99 (Free over £50) |
| Express Delivery | 1–2 business days | £7.99 |
| Next Day (order by 2pm) | Next business day | £9.99 |
International Shipping
| Region | Estimated Delivery | From |
|---|---|---|
| European Union | 5–10 business days | £8.99 |
| USA & Canada | 7–14 business days | £12.99 |
| Australia & New Zealand | 10–18 business days | £14.99 |
| Rest of World | 10–21 business days | £16.99 |
Order Processing
All orders are processed within 1–2 business days (Mon–Fri, excluding UK public holidays) after payment confirmation. You will receive a tracking number by email once dispatched.
Important Notes
- We do not ship to P.O. Boxes
- International customers are responsible for any customs duties or import taxes
- Free shipping promotions apply to UK orders only unless otherwise stated
Lost Parcels
If your parcel is more than 5 business days overdue (UK) or 10 business days (international), contact us at george@nosmell.ltd. Confirmed lost parcels will be replaced or refunded in full.